True Rise Lifts Privacy Policy

We may collect information you provide directly, including contact name, email address, phone number, company or shop name, delivery address, ZIP code, state, delivery type, unloading details, vehicle or bay details, cart items, order notes, and messages sent to our team.

When secure checkout is available, payment details are collected and processed by Stripe. True Rise Lifts receives checkout and order information needed to connect the Stripe payment to the correct customer and order, but we do not store full card numbers on this website.

We may also collect technical information such as pages visited, browser or device information, referring pages, approximate location derived from network information, and basic analytics events.

We use information to respond to inquiries, review lift fit, review freight and delivery requirements, prepare quotes, process checkout, coordinate shipment, provide customer support, detect errors or abuse, improve the website, and maintain business records.

We may use phone or email contact information to follow up about a purchase inquiry, cart review, order, delivery, support request, warranty question, or related customer service matter.

We share information only as needed to operate the business, including with payment processors, email providers, hosting providers, analytics providers, manufacturers, distributors, freight carriers, installers or service providers when requested, and professional advisors.

Current service providers may include Stripe for payments, Resend or SMTP email providers for transactional email, Vercel for hosting, Sanity for product content, Google Analytics for analytics when configured, and database or infrastructure providers used by the site.

We may also disclose information if required by law, legal process, fraud prevention, safety, security, or to protect the rights of True Rise Lifts, customers, suppliers, or the public.

The site may use cookies, local storage, analytics scripts, and similar technologies to keep cart behavior working, understand site usage, measure performance, remember non-sensitive preferences, and protect against abuse.

Google Analytics may collect usage data according to Google's settings and policies when the site is configured with a valid analytics measurement ID.

Some browsers offer Do Not Track or similar signals. Because there is no single industry standard for those signals, this site does not currently change behavior in response to every Do Not Track signal, but you can use browser controls, cookie controls, and privacy tools to limit tracking.

We use reasonable technical and organizational safeguards for the information we handle, including HTTPS, security headers, server-side environment variables for secrets, and third-party processors for sensitive payment handling.

No website, network, or storage system can be guaranteed completely secure. If you believe information submitted to True Rise Lifts has been accessed improperly, contact us promptly.

We keep information for as long as reasonably needed for customer service, order fulfillment, warranty support, business records, tax, accounting, fraud prevention, legal compliance, and dispute resolution.

We may delete or de-identify information when it is no longer needed for those purposes.

You may contact us to request access, correction, or deletion of information you provided, subject to legal, accounting, security, order fulfillment, warranty, and business record requirements.

You can choose not to submit a form, but we may not be able to review fit, freight, delivery, or checkout without the required contact and delivery details.

This website is intended for adults and business users shopping for automotive lifts and shop equipment. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The posted version and last updated date show the current policy for this website.

Questions about this Privacy Policy or your information? Contact True Rise Lifts, Arlington, Washington. Phone: 844-878-3747. Email: info@trueriselifts.com.